Book an Appointment
Important things to note:
- Please bring original documents to the appointment, such as, passport, qualification, resume etc. Alternatively, email them before attending the consultation. For phone/online consultations, please email documents prior to the consultation.
- NO consultation without documents.
- By booking a consultation, you give your consent to us to check your visa status through VEVO.
- You can also call us on 1300 001 524 to book an appointment.
The Consultation Process Covers
- Advice on the visa options available to you
- An assessment of your suitability for each visa option
- An overview of the application process
- A breakdown of fee estimate (our professional charges and disbursements)
You will receive a written copy of the advice after each consultation, which is usually sent by email within a week.
The consultation service is intended for people considering using My Migration to assist them with their individual applications. We do not provide document checklists and we do not offer a pre-lodgement document checking service during the initial consultation.
Our Consultation Policy
Our consultation service is in high demand. Please read our Consultation Policy when making an appointment.
Completion of consultation form
We need detailed information in order to provide a complete and accurate assessment. Because of this, we ask you to complete an Online Assessment Form.
If you do not submit this form at least 24 hours before the consultation, we will need to reschedule your appointment.
Payment
Payment must be made upfront at the time of booking to confirm your appointment. This can be done online or via phone. Surcharge is applicable for credit card payments.
Cancellations
We will consider refunds on a case-by-case basis if you are unable to attend the consultation or cancel the appointment at least 24 hours before the consultation due to circumstances beyond your control.
Lateness and no shows
No Show – If you don’t attend your appointment, your consultation fee is forfeited, and you will need to pay the fee again if you wish to reschedule.
Late arrival – If you are late for your appointment, we may reschedule the appointment for later date or time.
Full visa application services
When you engage My Migration to act on your behalf and sign an Agreement of Fees & Services and Form 956, our team starts working on your case straight away, providing you with document lists, form completion and providing ongoing advice through the whole process.
This is a comprehensive and professional service. Due to the amount of work that is performed on cases from the start, we generally do not offer refunds on professional fees paid to My Migration. However, in certain circumstances, we can offer a credit to go towards future applications you may lodge with us at My Migration.
We do take exceptional circumstances into consideration should something happen that is outside of your control and will consider refunds on a case-by-case basis.
We need detailed information in order to provide a complete and accurate assessment. Because of this, we ask you to complete an Online Assessment Form.
If you do not submit this form at least 24 hours before the consultation, we will need to reschedule your appointment.
Payment must be made upfront at the time of booking to confirm your appointment. This can be done online or via phone. Surcharge is applicable for credit card payments.
We will consider refunds on a case-by-case basis if you are unable to attend the consultation or cancel the appointment at least 24 hours before the consultation due to circumstances beyond your control.
No Show – If you don’t attend your appointment, your consultation fee is forfeited, and you will need to pay the fee again if you wish to reschedule.
Late arrival – If you are late for your appointment, we may reschedule the appointment for later date or time.
When you engage My Migration to act on your behalf and sign an Agreement of Fees & Services and Form 956, our team starts working on your case straight away, providing you with document lists, form completion and providing ongoing advice through the whole process.
This is a comprehensive and professional service. Due to the amount of work that is performed on cases from the start, we generally do not offer refunds on professional fees paid to My Migration. However, in certain circumstances, we can offer a credit to go towards future applications you may lodge with us at My Migration.
We do take exceptional circumstances into consideration should something happen that is outside of your control and will consider refunds on a case-by-case basis.